Frequently Asked Questions
Here are some answers to questions we are frequently asked. Please use our contact form if your question has not been answered here.
How to Apply a Serum:
Cleanse your face with your favorite face wash, mild soap, or gentle cream.Pat dry with a clean towel.Put the dropper to the desired area of the face or neck.Apply the serum directly to your face and neck, massaging into the skin with a circular motion.Allow the serum to soak in. When dry, apply a moisturizer.
How to Conduct a Patch Test:
Patch test: Before using any product with new ingredients, it is safest to carry out a patch test. Apply a tiny amount of the product to a small patch of skin, usually behind the ear or on the inner forearm. After 24 to 48 hours, keep an eye on the area to look for any irritation, redness, or discomfort. If you have any negative reactions, don't use the product.
General Warnings:
WarningsFor external use onlyDo not use on damaged or broken skin.When using this product keep out of eyesRinse with water to remove.Stop use and ask a doctor if rash occursKeep out of reach of children.If swallowed get medical help or contact Poison Control Centers right away.
THAT SAID:
Hopefully you will experience sheer pleasure in using these products. They were designed to work powerfully, while using ingredients that are not only safe but mild and natural.
Order of Applications:
These are flexible, general suggestions for best absorption and thickness of products.
You will find out with trial and error what works especially with make-up applications.
I like to put a translucent powder early in make-up application to keep from having a shiny face!
Step 1: Cleanser. Step 2: Toner/Astringent.Step 3: Masks / Exfoliator. Step 4: SerumsStep 5: Moisturizer.Step 6: Eye Treatment. Step 7: Primer + Makeup.
Returns/Exchanges
If a product is gently used but it is not working for you, we stand behind our products. Contact me by email.
Product Reviews
We appreciate your feedback. This is how we learn what is working and can keep the best and most effective products available for you.
How Long Does My Product Last
The ingredients and very fresh and, somewhat like any food, the earlier it is consumed the better. This is a good reason for smaller products. We hope you will like them enough to use them very regularly!
As a general rule, they should last about a year.
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